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In Manchester, Connecticut, shoppers are getting their impute on how they feel about do you self grocery lines. There are some people that like the do it your self lines because they say it fast and easy. One of the people that like the old fashion traditional line is being Keith Wearne, he says he like being able to talk to someone while paying for his groceries. Connecticut is not the only state that has do it your self grocery line, many other states have them too. A study was made that 16 percent of supermarket checkout lines in 2010 were done with self serving checkout lines. The study shows that people are more satisfied using a traditional grocery line. Some customers think the do it your self serving line make make a mistake such as a error on the cost of food. The customers would like to be able to talk someone that works at the store if there is a problem that they might need help with. Local stores have removed some of their do it your self lines and replaced them with employees. Customer service is another factor on whether to keep the self-serve lines. Some people find the self-serve lines very useful because they can just come into the store and grab what ever they need and scan their food on the self-serve lane and go without the inference of a slow cashier or a problem with the cash register. The debate on self-serve lines is still in progress and will be somehow resolved.